Shipping Policy
Shipping Policy
Thank you for shopping at Setter Home! We strive to ensure that your shopping experience with us is enjoyable and straightforward. Please review our shipping policy below to understand how we process and deliver your orders.
Processing Time
All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your payment confirmation. You will receive a notification via email once your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 5-7 business days after dispatch.
- Express Shipping: Estimated delivery within 2-3 business days after dispatch.
Please note that delivery times are estimates and not guaranteed. Actual delivery times may vary depending on your location, carrier delays, and other factors beyond our control.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to track the status of your delivery through our carrier’s website.
Customs, Duties, and Taxes
Setter Home is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Setter Home is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Returns Policy
For information regarding returns, please refer to our Return & Refund Policy for detailed instructions.
Contact Us
If you have any questions about our shipping policy, please contact us at info@setterhome.com or visit our Contact Us for more options.